We're now diving into unchartered waters.
Imagine a world of Customer Experience Automation where a full set of Customer Experience Management capabilities are made available on-demand. Also businesses need to do is to decide on the required level of automation, subscribe to a service package and pay automation fees on a monthly basis.
Imagine a world of Superhuman Automation where customers are greeted by human avatars. The avatars' souls are powered by above-human comprehension, synthesis and orchestration. They exhibit human-level emotional understanding and empathy. They are continuously advocating, giving active support on behalf of the customer. They are self-organized and collaborate with different systems and different automated intelligences.
Imagine a world of AI services aimed at improving access.
