The AI Supervision Platform

Every AI conversation,
under control. Quality. Compliance. Continuous.

Superv is the unified supervision layer for enterprise AI — scoring every interaction for quality, enforcing guardrails in real time, and closing the loop automatically. For human agents. For AI agents. For everything in between.

Superv platform architecture
superv.ai — unified supervision layer
Live SuperQA active SuperGuard active
Human voice calls
Telephony · CCaaS
Human chat & email
Zendesk · Salesforce
AI voicebot calls
Bland · Retell · VAPI
AI chatbot sessions
OpenAI · Custom LLMs
SUPERV
AI LAYER
QA scores & coaching
SuperQA module
Guardrails enforced
SuperGuard module
Compliance audit log
Immutable · Exportable
Benchmark analytics
Cross-customer insights
Trusted at
ACME FINANCIAL NOVA INSURANCE APEX BPO MERIDIAN BANK VERTEX LENDING CLEARWAVE GROUP
The platform

Supervision is the category.
Superv owns it.

Quality assurance and compliance guardrails aren't two different problems. They're two expressions of the same need: total visibility and control over every AI conversation.

100% conversation coverage

From the first word to the last — every human call, AI bot session, chat thread, and email interaction evaluated. No sampling. No blind spots. No surprises at audit time.

SuperQASuperGuard
Closed-loop autonomous action

Superv doesn't just flag. It acts. Coaching plans drafted and delivered. Prompt violations blocked and rewritten. Compliance gaps surfaced and patched — all without a human in the loop unless you want one.

SuperQASuperGuard
One benchmark network

Data from every customer, every industry, every interaction type feeds a shared intelligence layer. Your AI agents are scored against what "excellent" actually sounds like in your vertical — not a generic rubric.

SuperQASuperGuard
Human + AI agent parity

The same platform evaluates your human reps and your AI agents to identical standards. When a voicebot scores lower than your best rep — Superv tells you why, and fixes it.

SuperQA
Regulator-ready by default

Every interaction timestamped, cryptographically signed, and written to an immutable audit log. TCPA, FDCPA, FCA, HIPAA, EU AI Act — the compliance pack your legal team has been waiting for.

SuperGuard
15-minute deployment

One webhook or SDK integration. No infrastructure changes. No data migration. Superv sits transparently between your agents and your users. You're live before the meeting is over.

SuperQASuperGuard
Two products. One platform.

Choose the module you need.
Or deploy both.

SuperQA and SuperGuard share the same data model, the same benchmark network, and the same intelligence layer. Customers who deploy both unlock the flywheel.

SuperQA · Quality Assurance
Score every conversation.
Coach every agent.

The QA platform that replaces the scorecard-and-wait model with autonomous detection, coaching, and improvement — for human reps and AI agents alike.

  • 100% call and chat coverage — voice, text, email
  • Outcome-linked scoring — CSAT, FCR, conversion, not just script compliance
  • Agentic coaching loop — detect pattern → draft plan → deliver → track fix
  • AI agent QA — hallucination rates, prompt drift, intent adherence
  • Synthetic call testing — 500 edge-case calls before any prompt ships
  • 5× QA team output — managers review exceptions, not every call
$60–180K ARRVP CX / Head of QA / CTO buyer
SuperGuard · AI Guardrails
Block violations.
Before they happen.

Real-time compliance enforcement and AI safety infrastructure — sitting transparently in the wire between your AI agents and your customers, at 80ms latency.

  • Real-time intercept — block, rewrite, or escalate in under 80ms
  • Hallucination detection — factual grounding checks on every output
  • Regulatory library — TCPA, FDCPA, FCA, HIPAA, EU AI Act out of the box
  • Custom policy engine — define rules in plain language, auto-enforced
  • Immutable audit log — timestamped, cryptographically signed, regulator-ready
  • 99.97% violation detection rate — across 50K evaluated test cases
$120–300K ARRCCO / CTO / CEO buyer
Why it compounds

The data network
effect nobody else has.

SuperQA and SuperGuard don't just coexist. They feed each other — creating a compounding intelligence advantage that makes Superv stronger for every customer with every passing week.

SUPERV
INTEL
QUALITY DATA
COMPLIANCE DATA
BENCHMARK
INDUSTRY MODEL
1
SuperQA teaches "excellent"
Every scored interaction trains the benchmark — what great human performance and great AI agent behavior looks like in your specific industry vertical.
2
SuperGuard learns violation patterns
Every blocked violation, every rewritten output, every compliance flag feeds the detection model — making it faster and more accurate for all customers over time.
3
The benchmark network compounds
More customers → richer data → better scoring for everyone. No single-product competitor can build this. The QA data and the guardrails data reinforce each other.
4
Switching cost becomes permanent
Your industry-specific benchmark, your historical QA data, your custom compliance policies — all locked inside Superv's intelligence layer. Churn is virtually zero.
The command center

One place to see everything.

A unified view of quality scores, compliance events, agent performance, and AI behavior — across your entire operation, live.

superv.ai — acme financial services — live dashboard
OverviewQAGuardAudit
23,293
Total interactions
↑ 100% supervised
87%
Avg QA score
↑ 12pts vs last month
47
Violations blocked
↑ 3 critical today
$2.4M
Estimated risk averted
↑ regulatory fines prevented
Live event stream — all products
SuperQA
Sarah M. — retention call scored 94/100. Coaching loop closed: empathy pattern improvement confirmed.
14:03:11
SuperGuard
VoiceBot v2.1 — FDCPA disclosure missing. Output blocked. Compliant version served in 78ms.
14:02:31
SuperQA
LiveChat Bot — scored 61/100. Prompt drift detected. Autonomous remediation queued.
14:01:55
SuperGuard
AI Chatbot — hallucinated coverage limit $2M (actual $500K). Output rewritten before delivery.
14:01:14
SuperQA
Marcus T. — onboarding call scored 97/100. Flagged as top performer. Best-practice segment extracted.
14:00:42
94
QA coverage
100%
Guard uptime
99.9%
Compliance
98.4%
Avg quality
87%
Results in production

The numbers that close deals.

50×
cost reduction per interaction vs manual QA — $0.04 vs $2–4
SuperQA module · avg across customers
$2.4M
average regulatory fine avoided per enterprise customer in year one
SuperGuard module · regulated sectors
QA team output with same headcount — managers handle exceptions only
SuperQA module · Apex BPO case study
80ms
median guardrails intercept latency — invisible to users, complete in protection
SuperGuard module · p95 production
Pricing

Start with one.
Unlock both.

Modular pricing — deploy SuperQA, SuperGuard, or the full Superv platform. Usage-based. Transparent. No surprises.

SuperQA only
$0.06
per interaction · up to 100K/mo
Quality assurance module
  • 100% call & chat QA — human agents
  • Outcome-linked custom scorecards
  • Coaching loop — manual review
  • 3 integrations · analytics dashboard
SuperGuard only
$0.002
per interaction · up to 1M/mo
Guardrails module
  • Real-time violation blocking & rewriting
  • Full regulatory compliance library
  • 150+ policy rules + custom engine
  • Immutable audit trail — regulator-ready
Deploy with confidence

The contact center is changing.
Every conversation matters now.

Human agents. AI voicebots. AI chatbots. They all need to be scored, coached, guarded, and compliant. That's Superv. That's the whole job.